In the context of the net promoter score (NPS), scores of 6 or below represent__________, unhappy customers who may spread negative comments.
Answers
In the context of the Net Promoter Score (NPS), scores of 6 or below represent detractors. unhappy customers who may spread negative comments.
Detractors are customers who are dissatisfied with a company, product, or service and are more likely to spread negative comments. These customers may have had a poor experience, encountered issues, or simply feel unsatisfied with their interaction. The NPS is a customer loyalty metric that measures the likelihood of customers recommending a company or brand to others. It is based on a scale from 0 to 10, where respondents are classified into three groups: promoters, passives, and detractors.
Promoters are customers who rate the company or brand with a score of 9 or 10 and are likely to recommend it. Passives fall within the score range of 7 to 8, indicating neutral satisfaction. Detractors, on the other hand, rate the company or brand with a score of 6 or below, signifying dissatisfaction. Identifying and addressing the concerns of detractors is important in order to improve customer satisfaction, retain existing customers, and mitigate negative word-of-mouth.
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Related Questions
the magnitude of operating leverage for perkins corporation is 4.5 when sales are $100,000. if sales increase to $110,000, profits would be expected to increase by what percent? a. 4.5% b.14.5% c.45% d.10%
Answers
It would be anticipated that the profit would rise by 45%. The appropriate response to the given question is option (c).
What is Operating Leverage?The percentage of a company's cost structure that is made up of fixed expenses as opposed to variable costs is measured by operating leverage. A corporation is said to have more operating leverage if its fixed expenses are higher than its variable costs.
Magnitude of operating leverage= 4.5
Old sales= $100000
New sales= $110000
Percentage increase in sales:
(New-old)/old = (110,000-100,000)/100,000
= 10%
Consequently, a percentage rise in profit might be anticipated:
sales percentage growth times the degree of operational leverage
= 10% * 4.5
= 45%
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transactions and events of business solutions. february 26 the company paid cash to lyn addie for eight days' work at $140 per day. march 25 the company sold merchandise with a $2,300 cost for $3,000 on credit to wildcat services, invoice dated march 25. required: 1. assume that lyn addie is an unmarried employee. her $1,120 of wages have deductions for fica social security taxes, fica medicare taxes, and federal income taxes. her federal income taxes for this pay period total $112. compute her net pay for the eight days' work paid on february 26. 2. record the journal entry to reflect the payroll payment to lyn addie as computed in part 1. 3. record the journal entry to reflect the (employer) payroll tax expenses for the february 26 payroll payment. assume lyn addie has not met earnings limits for futa and suta (the futa rate is 0.6% and the suta rate is 5.4% for the company). 4. record the entries for the merchandise sold on march 25 if a 4% sales tax rate applies.
Answers
a, Net pay for Lyn Addie: Calculate deductions from gross pay ($1,120) for FICA taxes and federal income tax, resulting in her net pay. b, Journal entry for payroll payment: Debit salary expense and credit cash for the net pay amount.c, Journal entry for payroll tax expenses: Debit payroll tax expenses and credit FICA taxes payable. d, Journal entry for merchandise sold: Record the sale, including accounts receivable, sales revenue, cost of goods sold, and sales tax payable.
a, Net pay for Lyn Addie:
Gross pay = 8 days * $140 = $1,120
FICA social security taxes = Gross pay * Social security tax rate
FICA medicare taxes = Gross pay * Medicare tax rate
Federal income taxes = $112
Net pay = Gross pay - (FICA social security taxes + FICA medicare taxes + Federal income taxes)
b, Journal entry for payroll payment to Lyn Addie:
Date: February 26
Debit: Salary expense - $1,120
Credit: Cash - $Net pay (computed in part 1)
c, Journal entry for payroll tax expenses:
Date: February 26
Debit: Payroll tax expenses (FICA social security) - amount
Payroll tax expenses (FICA medicare) - amount
Credit: FICA social security taxes payable - amount
FICA medicare taxes payable - amount
d, Journal entry for merchandise sold on March 25:
Date: March 25
Debit: Accounts receivable (Wildcat Services) - $3,000
Cost of goods sold - $2,300
Sales tax payable - $Sales amount * Sales tax rate
Credit: Sales revenue - $3,000
Inventory - $2,300
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which retail executive supervises a group of buyers and is responsible for the merchandising activities of a related group of sales departments or divisions?
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The retail executive who oversees a group of buyers and is responsible for the trading activities of the relevant sales department or division group is the General Merchandise Manager (GMM).
Retail is a commercial activity that involves selling goods or offering services directly to final consumers. Goods purchased from retail businesses will be used by consumers for personal consumption or for family and household purposes, not for resale.
Also known as retail business, retail acts as a marketing intermediary that connects major producers or large wholesalers with consumers who buy in small quantities or in units. After purchasing a number of goods from a larger group of businesses, the retailer or retailer will resell the goods by setting a certain additional price to make a profit.
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Morgan has worked very hard to become a social worker. She feels a sense of fulfillment when she can help families. Morgan is offered a promotion to manager, but this would mean that she would no longer work with families. To stay on her career path, Morgan must accept the promotion. ( True False)
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originally processing plants were in the cities and drovers had to drive the pigs to the plants true or false
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True. Originally, processing plants were located in the cities where the demand for meat was the highest. Drovers, who were responsible for herding and driving livestock, had to transport the pigs from the farms to the processing plants in the cities.
This was a difficult and time-consuming process, as the pigs had to be kept healthy and safe during the journey. Drovers had to navigate through various terrains and weather conditions, and they had to ensure that the pigs were fed, watered, and rested along the way.
As the demand for meat increased and the transportation infrastructure improved, processing plants began to move out of the cities and closer to the farms. This reduced the need for drovers to transport the pigs long distances, and it also made the meat processing industry more efficient and cost-effective. Today, many processing plants are located in rural areas, close to the farms where the animals are raised. This reduces the transportation time and cost, and it also ensures that the animals are processed and packaged quickly, ensuring the freshness and quality of the meat.
In conclusion, originally processing plants were located in the cities and drovers had to drive the pigs to the plants. However, with the growth of the meat processing industry and improvements in transportation infrastructure, processing plants have moved closer to the farms, making the process more efficient and cost-effective.
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True. Originally, processing plants were located in the cities and drovers had to drive the pigs to the plants.It is true that originally processing plants were located in cities and drovers had to drive livestock, including pigs, to the plants.
This was the case in the early days of the meatpacking industry in the United States, which began in the mid-19th century. At that time, transportation of livestock to processing plants was primarily done on foot or by rail, and the plants were located near urban centers where there was a large demand for meat products. However, over time, advances in transportation and refrigeration technology allowed processing plants to be located farther from cities and closer to the source of livestock, leading to the development of regional meatpacking centers.
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Tickets to a fundraiser are $14 if purchased ahead of time and $25 if purchased at the door. The total amount raised from all ticket sales was $625. If eleven tickets were purchased at the door, how many tickets were purchased ahead of time?.
Answers
($14)(25)=$350
($25)(11)=$275
$350+$275= $625
In reaction to protests and heightened media coverage, in 2018, _____, passed a $450 million tax increase to boost education spending.
Answers
In reaction to protests and heightened media coverage, in 2018, the state legislature of [insert state name] passed a $450 million tax increase to boost education spending.
This decision was made in response to years of underfunding of schools in the state and widespread teacher strikes and demonstrations calling for increased funding and resources for education.
The tax increase was aimed at increasing teacher pay, reducing class sizes, and improving school facilities and resources.
The decision to pass this tax increase was not without controversy, as some argued that raising taxes would be detrimental to the state's economy and that education funding should come from other sources.
However, proponents of the tax increase argued that investing in education was necessary for the future success of the state and that the benefits of a well-funded education system would outweigh the costs.
Overall, the passing of the $450 million tax increase marked a significant moment in the ongoing debate over education funding and highlighted the importance of investing in the future of our children and communities.
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Find out stock value of the company with following dividend plans: $ 3, $ 4, $ 5, $6 , $7 for the first five years, then a final liquidating dividend of $60 at year 6. Assume discount rate for this stock is 15%. Find out the current stock value .
Answers
The current stock price will be $41.77
The current stock value will be the present value of all the dividends over the five years in question and then the present value of the liquidating dividend in the 6th year.
Present value = Dividend / ( 1 + rate) ^ year it was paid
Present value of all the dividends = ( 3 / (1 + 15%)) + (4 / (1 + 15%)²) + (5 / (1 + 15%)³) + (6 / ( 1 + 15%)⁴) + (7 / ( 1 + 15%)⁵) + ( 60 / ( 1 + 15%)⁶)
= $41.77
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What is fiscal policy and what are the three goals of fiscal policy?
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Answer:
Fiscal policy is the use of public expenditure and taxation to affect the economy, particularly macroeconomic conditions. These include employment, inflation, economic expansion, and the total demand for goods and services.
The three goals of fiscal policy are :
to achieve or maintain full employment a high rate of economic growth, and price and wage stabilization.Explanation:
Fiscal policy may be of two kinds : Expansionary fiscal policy: Here, the tax rates are lowered or spending is increased to boost the overall demand and promote economic growth. The rationale behind this strategy is that when people pay less in taxes, they have more money to invest or spend, which increases demand. Because of this demand, businesses increase hiring, which lowers the unemployment rate and intensifies the labor market. As a result, salaries will rise and consumers will have more money to spend and invest. It's a positive feedback loop or cycle.Contractionary fiscal policy: Here, the rates are raised or spending is reduced to stop or lower inflation. To do this, the government raises taxes, cuts spending, and eliminates employment or lowers wages in the public sector.To know more about fiscal policy, visit :
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Answer: "Fiscal policy refers to the use of government spending and tax policies to influence economic conditions, especially macroeconomic conditions. These include aggregate demand for goods and services, employment, inflation, and economic growth."
Explanation:
The three goals of fiscal policy are:
Inflation rate: it refers to the rise in cost of goods and service and decrease in purchasing power. For example, if the rate of inflation is 5%, than your $5.00 morning cup of coffee will cost you $5.25 in a year. In most countries, central banks try to maintain an inflation rate of not more than 3%.Full employment: means low unemployment rate.GDP: Gross Domestic Product (GDP) needs to be at increasing rate.https://brainly.com/question/13982103?referrer=searchResults
the systems development life cycle (sdlc) consists of four primary phases. defining system goals, defining project objectives and scope, and determining and prioritizing the system requirements are part of which phase?
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The defining system goals, defining project objectives and scope, and determining and prioritizing the system requirements are all part of the first phase of the systems development life cycle (SDLC), which is called the planning phase.
The planning phase is the first phase of the SDLC, where the project team identifies the business needs and goals for the project, defines project objectives and scope, and determines and prioritizes the system requirements. This phase helps ensure that the project is aligned with the overall business strategy and that the system being developed will meet the business needs.
The SDLC consists of four primary phases, which include Planning, Analysis, Design, and Implementation. In the Planning Phase, the overall project direction, goals, and scope are established. This includes defining system goals, project objectives, and determining and prioritizing system requirements to ensure the project aligns with the organization's needs and vision.
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Barbara found a 1099-Int from her bank while spring cleaning. She knew right away that she did not give this to her accountant for her tax preparation. What can she expect from the IRS?
Answers
Answer:
In simple words, A 1099-INT tax return is proof that you were paid interest by someone – a bank or another company. A 1099-INT is sent if you received more than $10 in interests from a bank, stockbroker, or other commercial organization Your bank may have sent you this tax form because it paid your income on your funds.
In early 2009, General Electric (GE) had a book value of equity of $105 billion, 10.5 billion shares outstanding, and a market price of $10.80 per share. GE also had cash of $48 billion, and total debt of $524 billion. Three years later, in early 2012, GE had a book value of equity of $116 billion, 10.6 billion shares outstanding with a market price of $17 per share, cash of $84 billion, and total debt of $410 billion. Over this period, what was the change in GE's a. Market capitalization? b. Market-to-book ratio? c. Enterprise value?
Answers
Answer and Explanation:
1. The computation of Market capitalization is shown below:-
Market Capitalization in 2009 = Market Price × Outstanding Shares
= 10.5 × $105
= $1,102.5 billion
Market Capitalization in 2012 = Market Price × Outstanding Shares
= $17 × $10.6
= $180.2 billion
Changes in Market Capitalization = Market Price × Outstanding Shares
= $1,102.5 billion - $180.2 billion
= $922.3
b. The computation of Market-to-book ratio is shown below:-
Market to Book Ratio in 2009 = Market Value of Firm ÷ Book Value of Firm
= $1,102.5 billion ÷ $105 billion
= 10.5
Market to Book Ratio in 2012 = Market Value of Firm ÷ Book Value of Firm
= $180.2 billion ÷ $116 billion
= 1.55
Changes in Market to Book Ratio = Market to Book Ratio in 2009 - Market to Book Ratio in 2012
= 10.5 - 1.55
= 8.95
c. The computation of enterprise value is shown below:-
Book Debt to Equity Ratio in 2009 = Debt ÷ Book Value of Equity
= $524 ÷ $105
= 4.99
Book Debt to Equity Ratio in 2012 = Debt ÷ Book Value of Equity
= $410 ÷ $116
= 3.53
Changes in Book Debt to Equity Ratio = Book Debt to Equity Ratio in 2012 - Book Debt to Equity Ratio in 2009
= 3.53 - 4.99
= -1.46
Services are simultaneously produced and consumed. this is different from goods because goods can be ____
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Services are simultaneously produced and consumed. this is different from goods because goods can be simultaneity of production and consumption.
Services are simultaneously produced and consumed, which distinguishes them from goods. This concept, known as the "simultaneity of production and consumption," refers to the unique characteristic of services being created and consumed in real-time. When a service is provided, it is consumed by the customer immediately, without any physical transfer of ownership.
In contrast, goods are tangible and can be produced, stored, and transferred independently of consumption. Goods can be manufactured, stored in inventory, and sold at a later time. However, services require direct interaction between the service provider and the customer, making their production and consumption inseparable and occurring concurrently.
This fundamental difference has implications for service delivery, quality control, and customer experience in service-oriented industries.
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In a period of rising prices, the inventory method which tends to give the highest reported net income is:.
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In a period of rising prices, the inventory method which tends to give the highest reported net income is first in - first out.
Underneath the FIFO technique, it's far assumed that the goods purchased first are the goods offered first. So the finishing inventory might constitute the goods bought later in a factor of time. For this reason, the goods bought at better costs at a later factor in time would be a part of ending stock, this would bring about a decrease price of products sold. So the net profits will be the highest among all method methods given within the alternatives.
There are 3 strategies for stock valuation: FIFO (First In, First Out), LIFO (ultimate In, First Out), and WAC (Weighted average fee). In FIFO, you anticipate that the first items bought are the first to leave the warehouse.
The 4 important approaches to account for stock are specific identification, first in first out, closing in first out, and weighted average methods. In the historical past, inventory includes the uncooked substances, work-in-manner, and finished goods that a business enterprise has handy for its personal manufacturing methods or on the market to customers.
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If gas prices increase, what would happen to incomes for households and businesses?
Answers
Answer:
If gas prices continue to increase household incomes people are getting now may not be enough for the family, causing people to ask for extra hours which when giving extra hours once a person is on overtime they legally have to make at least pay and a half per hour, so if someone is making $15 an hour, once they are on overtime they make $22.50 causing businesses to put out more money. Businesses may also not be able to afford the overtime causing the worker to continue struggling with pay and either look for a higher-paying job or get a second job.
What color scheme would make the most sense for a spa targeting women?
o a. red
ob. blue
oc. pink
od. yellow
Answers
Answer:
Pink.
Explanation:
Because it is seen as the stereotypical colour for women, due to socialisation in different ways for each gender.
BRYCE: Has a high paying job and has determined he could afford up to $3,300 per month Wants a sweet home to reward all his hard work; his dream home costs $550,000 Has been sloppy in the past with his bill pay, leading to a credit score of 670, so the best rate he can get is 6.55% for 30 years fixed Is willing to contribute $75,000 to his down payment
Answers
Bryce's estimated monthly mortgage payment would be around $2,918. This amount is well within his budget of $3,300 per month.
The estimated mortgage paymentBased on the information given, here's an estimate of Bryce's mortgage options:
Loan Amount: $550,000 (cost of the dream home)Down Payment: $75,000 (amount Bryce is willing to contribute)Loan Term: 30 yearsInterest Rate: 6.55% (based on his credit score of 670)Using an online mortgage calculator, Bryce's estimated monthly mortgage payment would be around $2,918. This amount is well within his budget of $3,300 per month.
The fact that Bryce has a subpar credit score, which will lead to a higher interest rate, should be noted. In the long term, he will pay more in interest as a result of this. Bryce should therefore focus on raising his credit score before applying for a mortgage. He might be eligible for a cheaper interest rate and save thousands of dollars over the course of the loan by raising his credit score.
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which of these occurs when employees are allowed to use only a few of their skills and abilities, even though they are required to make heavy use of them?
Answers
Answer:
Role Underutilization
Explanation:
. You use the utility company’s budget plan for paying your home heating bills. You pay $75 per month for 9 months. Your actual bills are: $28.95, $46.15, $68.46, $109.34, $115.26, $94.19, $75.66, $51.97, $49.16. Compute the average for 9 months.
Answers
Answer:
$71.01
Explanation:
An average is a number expressing the central or typical value in a set of data, in particular the mode, median, or (most commonly) the mean, which is calculated by dividing the sum of the values in the set by their number.
Given
September, $28.95;
October, $46.15;
November, $68.46;
December, $109.34;
January, $115.26;
February, $94.19;
March $75.66;
April, $51.97; and
May, $49.16.
Step two:
Total amount= 28.95+46.15+68.46+109.34+115.26+94.19+75.66+51.97+49.16= 639.14
Total number of monts= 9
Average= 639.14/9
Average= $71.01
For my personal finance class
Which of the following is an example of the paradox of value?
a. You might choose an inflatable raft over a luxury car if you are adrift at sea
b. You might choose a diamond over a bottle of water if you really love dressing up
c. You might choose a hamburger over a veggie burger at a fast-food restaurant
d. You might choose a pair of socks over a hat if you are feeling cold
Answers
Answer:
b because diamonds dressing up
The first paragraph or part of a business letter is the
OA. introduction
OB. addresses
OC. supporting details
OD. conclusion
SUE
Answers
Answer:
introduction
Explanation:
I don't know how to explain
What is his overall message to marketers?
Answers
Cain Company reports net cash provided by operating activities of $35,000. It also reports the following information under “Adjustments to reconcile net income to net cash provided by operating activities” on its statement of cash flows (using the indirect method).
Answers
It can be seen from the solutions given that Cain's net income is $24,000.
Here is the solution:Net income = Net cash provided by operating activities - Adjustments
= $35,000 - $6,000 - $10,000 + $4,000 + $7,000 + $4,000
= $24,000
Therefore, Cain's net income is $24,000.
Here is a breakdown of the adjustments:
To determine cash flow from operations, it is necessary to include the gain on equipment sales in the net income as it is a non-cash entry.
A rise in accounts receivable implies that customers are prolonging payment of their invoices, resulting in decreased cash flow from the company's activities.
The depreciation expense is classified as a non-cash expense, hence it must be included in the calculation of cash from operations by adding it back to the net income.
A decrease in inventory indicates that the company is experiencing faster turnover of its inventory, leading to increased cash flow generated by its operations.
A rise in prepaid expenses denotes that the company is channeling more funds towards prepaid expenditures like insurance and rent, implying a reduced cash inflow from its operational activities.
A decline in the amount of wages that the company owes indicates that it is not promptly compensating its workforce. Consequently, this implies that the company's operational cash flow is reduced.
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how does financing from a bank or credit union differ from financing from a dealership?
Answers
Answer:
With dealer-arranged financing, the dealer collects information from you and forwards that information to one or more prospective auto lenders. Alternatively, with bank or other lender financing, you go directly to a bank, credit union, or other lender, and apply for a loan.
Explanation:
Help Pleaseee Being charged with identity theft in a court of law (5 points)
is only a state misdemeanor
is always a federal crime
results in prison penalties up to 20 years
results in a maximum fine of $300,000
Which known factor affects prices in the financial markets? (5 points)
Current taxes
Media speculation
Government policy
Foreign companies
Answers
The factor affects prices in the financial markets Current taxes.
What statute(s) allows for charges of identity theft?10175, sometimes referred to as the Cybercrime Prevention Act ("RA 10175"), lists cybercrimes and specifies punishments for each.
What exactly is the identity theft law?Computer-related identity theft is defined by Section 10175, often known as the "Cybercrime Prevention Act of 2012," as the willful acquisition, use, misuse, transfer, possession, change, or deletion of an individual's identifying information without that person's consent.
What is the law on identity theft and what is the penalty?The penalty for using another person's electronic signature, password, or other unique identification feature dishonestly or fraudulently is imprisonment of either kind for a time that may not exceed three years, as well as a fine that may not exceed Rs. 1 lakh.
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nursing is a human service .clarify it
Answers
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Nursing is a human service. As in nursing we help the patients to get well. Not only for salary, they personly also try to help the patient with a lot care. Some nurses also treat the patient as their own family. Thus, nursing is a human service.
Why do we need to carefully plan the operations of the business?
Answers
Answer:
hi nhi pata bhai soery. long
In finding your target market, factors such as age, gender, education, and marital status would be part of your ____________ considerations.
behavioral
demographic
geographic
psychographic
Answers
Answer:behavioral
Explanation:
Answer:
Demographic
Explanation:
the answer is Demographic
Mutual fund fees are disclosed in the fund prospectus.
a. true
b. false
Answers
Mutual fund fees are disclosed in the fund prospectus. This statement is true.
The prospectus is a legally required document that provides detailed information about a mutual fund, including its investment objectives, risks, performance history, and fees. It is designed to help investors make informed decisions about whether to invest in a particular mutual fund.
When it comes to fees, the prospectus will typically disclose various types of charges associated with investing in the fund. These may include management fees, which compensate the fund manager for overseeing the portfolio, as well as administrative fees for operational expenses.
The prospectus will also disclose any sales charges or loads that investors may incur when buying or selling mutual fund shares. This information is important because it affects the total cost of investing in the fund and can impact investment returns.
Additionally, the prospectus may provide details about other fees, such as redemption fees or account maintenance fees. These fees vary by fund and can have a significant impact on the overall cost of investing.
It is crucial for investors to review the fund prospectus carefully and understand the fees associated with a mutual fund before making any investment decisions. By doing so, investors can make informed choices and select funds that align with their investment goals and risk tolerance.
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How does the Better Business Bureau effect the economy?
Answers
Answer:
Varies
Explanation:
It helps people find businesses that are trustworthy.