Key Tools for CRMIn the Chapter 10 readings, the section on "Key tools and components for CRM" describes the concepts of segmenting customers, permission marketing, cross-selling, customer defection analysis and customer value determination. Research the internet and provide a real-life example of one of these five methodologies in action. Do not use the examples provided by the book. Answer the following:Which of these methodologies was used?Describe the company and the situation.Were they successful? Explain.

Answers

Answer 1

A real-life example of using one of the mentioned CRM methodologies in action is Amazon, a global technology company which used cross-selling.

Amazon's utilized recommendation system to cross-sell which was successful.

The company is Amazon, a multinational technology company that focuses on e-commerce, digital streaming, and artificial intelligence. The methodology used in this example is cross-selling.

The situation involves Amazon's recommendation system, which analyzes customers' browsing and purchasing history to recommend additional, relevant products. By recommending products that customers are likely to be interested in, Amazon effectively employs cross-selling to increase sales and enhance the customer experience.

Amazon has been very successful with this cross-selling approach. It is estimated that around 35% of their revenue is generated through their recommendation system. This success is due to the fact that the recommendations are personalized, relevant, and timely, making it more likely for customers to purchase additional items.

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Related Questions

Which of the following is likely to happen if you climb the career ladder?
A. You will need to consider a different career path.
B. You will make a lateral move within your corporation.
C. Your income will increase.
D. Your income will decrease.

Answers

You will make a lateral move within your corporation of the following is likely to happen if you climb the career ladder. The correct option is B.

Why is the career ladder important?

The purpose of a career ladder is to formally advance a staff member to a higher level of job responsibility within his or her current position. No competitive hiring process is required because the employee and manager collaborate to gradually move up to a higher level of responsibility.

The typical path to climbing the corporate ladder involves excelling at your current position where a manager will recognize your abilities and promote you. Promotions are one way to climb the corporate ladder for an individual. They may also be hired at a higher level by a different business.

Thus, the ideal selection is option B.

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Bird Enterprises has no debt. Its current total value is $48.2 million. Assume the company sells $19 million in debt.a. Ignoring taxes, what is the debt-equity ratio? (Do not round intermediate calculations and round your answer to 2 decimal places, e.g., 32.16.)b. Assume the company’s tax rate is 21 percent. What is the debt-equity ratio? (Do not round intermediate calculations and round your answer to 2 decimal places, e.g., 32.16.)

Answers

a. The Debt-Equity Ratio (ignoring taxes) is 0.39. b. The Debt-Equity Ratio (with 21% tax rate) = 0.39.

a. Ignoring taxes, what is the debt-equity ratio?
Step 1: Find the initial equity value. Since Bird Enterprises has no debt, the total value of the company is its equity value.
Equity Value = Total Value = $48.2 million

Step 2: Calculate the new equity value after selling $19 million in debt.
New Total Value = Initial Equity Value + Debt
New Total Value = $48.2 million + $19 million = $67.2 million

Step 3: Calculate the new equity value.
New Equity Value = New Total Value - Debt
New Equity Value = $67.2 million - $19 million = $48.2 million (equity value remains the same)

Step 4: Calculate the debt-equity ratio.
Debt-Equity Ratio = Debt / Equity
Debt-Equity Ratio = $19 million / $48.2 million = 0.3942

Debt-Equity Ratio (ignoring taxes) = 0.39 (rounded to 2 decimal places)

b. Assume the company’s tax rate is 21 percent. What is the debt-equity ratio?
Since the tax rate only affects the cost of debt and not the amount of debt or equity, the debt-equity ratio remains the same.

Debt-Equity Ratio (with 21% tax rate) = 0.39 (rounded to 2 decimal places)

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Estimated total manufacturing overhead costs $750,000
Actual total manufacturing overhead costs $ 765,000
Estimated machine hours 200,000 hours
Actual machine hours 198,000 hours
1. Using the information provided by Amilmar Inc., calculate the predetermined overhead rate. Amilmar has determined machine hours to be the appropriate cost driver to allocate overhead costs.
a. $3.79.
b. $1.02.
c. $3.75.
d. $3.86.
2. Amilmar Inc. has provided this information regarding its overhead costs. It has determined machine hours to be the appropriate cost driver to allocate overhead costs. What will be the total overhead costs applied during the year?
a. $750,000.
b. $765,000.
c. $742,500.
d. $772,727.

Answers

The predetermined overhead rate and Applied over costs are $3.75 per machine hour and $742,500

What is predetermined overhead rate?

A predetermined overhead rate is an allocation rate that is used to apply the estimated cost of manufacturing overhead to cost objects.

Predetermined overhead rate

= estimated total manufacturing overhead costs / estimated machine hours

= 750,000 / 200000

= $3.75 per machine hour

Applied overhead costs

= Actual machine hours * predetermined overhead rate

= 198,000 * 3.75

= $742,500

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What are three elements of negligence?
Actual Harm
Breach of duty
State of mind
Duty of care
Proximate cause
Motive

Answers

Answer:

actual harm

breach of duty

duty to act

Concord Company sells merchandise on account for $3300 to Pharoah Company with credit terms of 1/10, n/30. Pharoah Company returns $800 of merchandise that was damaged, along with a check to settle the account within the discount period. What entry does Concord Company make upon receipt of the check

Answers

Answer:

Dr Cash $825

Cr Sales Returns and Allowances $800

Cr Sales Discounts $25

Explanation:

Preparation of the journal entry that Concord Company make upon receipt of the check

Dr Cash $825

($800+$25)

Cr Sales Returns and Allowances $800

Cr Sales Discounts $25

(To record receipt of the check)

Sales discount=(Sales Price -Sales return) × 1%

Sales discount=($3300 - $800) × 1% = $25

Popularity increases a product’s

A. price

B. utility

C. life cycle

D. trial period

Answers

Answer:

life cycle

Explanation:

When a product has been popularized with adverts, people will know d product and will wanna try it out.Once this happens,the product will still be in existence prolonging the life cycle

examples of popular persuasive ads

Answers

Answer:

Coke, Colgate, Subway and many others

Explanation:

They try to convince u to buy their products

How should you dress for a phone interview? (Site 1)
online content

Answers

Answer:

You should at least have a nice top on because only the camera will see that. If you are a girl you could just wear a dress, probably a black one because that is what I wore to my interview yesterday because there is no pattern or anything it's just a plain black one, but that was in person. if you're a guy you need to wear a suit and tie,but you could probably just wear shorts because they won't see the bottom half of you

Explanation:

I hope this helps out a little bit :-)

An interview is a formal process by which an employee is assessed for his/her performance by the employer.

For a phone interview, one should be dressed properly as the interviewer can see you through the camera.

For a girl, you should be dressed nicely and no revealing or extra shiny clothes should be wore.

In the case of a man, one should be properly dressed in suits or formal shirts.

Try to wear dark black or blue coloured clothes and sit in a properly lighted area.

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what is the expected value of the distribution that you have created? note that distribution is not the same as data. you have to apply what you know from theory to answer this question

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The expected value of a distribution is the average value that is expected to occur in a distribution. It is a measure of the central tendency of a distribution and can be calculated using the formula:

E(X) = Σ (x * P(x))

Where X is a random variable, x is the value of the random variable, and P(x) is the probability of the random variable taking on the value x.

To calculate the expected value of a distribution, you need to multiply each possible value of the random variable by its probability, and then sum these products. This will give you the expected value of the distribution.

For example, if you have a distribution with the following probabilities:

P(x=1) = 0.2
P(x=2) = 0.3
P(x=3) = 0.4
P(x=4) = 0.1

The expected value of this distribution would be:

E(X) = (1 * 0.2) + (2 * 0.3) + (3 * 0.4) + (4 * 0.1) = 0.2 + 0.6 + 1.2 + 0.4 = 2.4

So the expected value of this distribution is 2.4.

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credit card accountability, responsibility and disclosure, or credit card, act of 2009

Answers

The Credit Accountability Commitment and Accountability Act of 2009 is just a consumer protection law that was enacted to provide consumers with further protection from unfair activities by credit card issuers.

What purpose do consumer laws serve?

Product safety laws are designed to shield customers against dishonest corporate tactics, subpar goods, and potentially harmful products and services. They are crucial to a stable market economy because they keep vendors honest and remove the possibility of unpleasant surprises.

What advantages does consumer protection offer?

Markets function properly when consumers and corporations are both protected. Consumers must have access to reliable, unbiased news about the goods and services they choose to buy. They are capable of making the right decisions based on their objectives as a result, and firms cannot take advantage of them or deceive them.

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Explain the connection between the terms "division of labor" and "specialization".

Answers

Answer:

Division of labor leads to specialization

Explanation:

Division of labor refers to the process of subdividing work into small tasks. In the division of labor, the production process is divided into different stages. Each stage requires a specific task to be performed. Workers are assigned specific tasks depending on skills and abilities.

The division of labor leads to an increase in productivity. Each worker performs a regular task, using familiar tools. In time, the worker becomes an expert in what they do, thereby increasing productivity. Division of labor leads to specialization. When work is subdivided into tasks and assigned to a specific worker, the assigned employee specializes in that task. Specialization is the practice of focusing on a single or very few activities that one is good at doing.

Which statement best summarizes why productivity of workers is important to businesses? (5 points)

Group of answer choices

Productive workers save businesses time and money.

Productive workers work cooperatively with teammates.

Productive workers tend to be promoted to management.

Productive workers work slowly to produce high quality items.

Answers

Answer:

Productive workers save businesses time and money.

Explanation:

Productive workers save businesses time and money - this statement best summarizes why productivity of workers is important to businesses.

Why productivity of workers is important to businesses?

Productivity stands for the efficiency of the production of goods or services represented by some measure. Employee productivity exists as an estimation of an employee's or a group of employees' efficiency.

Employee productivity exists essential regardless of the industry your business operates in or its size. Productivity directs to better customer service, a healthful work environment, and satisfied employees. Improved productivity also improves output, or production, usually for the exact amount of work or less.

The correct answer is option A.

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______ Is a market in which a large number of suppliers compete with each other to satisfy the needs and wants of a large numbers of consumers at a competitive price.???

Answers

Answer : Monopolistic competition

Answer:

Monopolistic Competition

Explanation:

In a monopolistic competitive market, there are large numbers of sellers who do not sell identical products instead they sell differential products. They compete with each other at a competitive price. The products could be differentiated in many ways including quality, style, location and even brand name. Since they compete at a competitive price, if there is a substantial rise in the price of any of the products, the buyers could quickly shift from one product to another. The most crucial factor behind product differentiation is because of geographical factors. Under a monopolistic competitive market, the sellers do not have any influence over customer loyalty and limited control over the price.

What types of planning can be done to improve a nation’s economy?
A nation can undergo ____ planning or ___ planning in order to improve its economy.

Answers

Answer:

A nation can undergo long-term planning or constructive planning in order to improve its economy. Long-term planning involves setting goals and implementing policies that will have an impact over a period of several years. This type of planning may involve investments in education, infrastructure, and research and development, among other areas. Constructive planning involves implementing policies that encourage economic growth and development, such as reducing barriers to trade, promoting entrepreneurship and innovation, and investing in key industries. These types of planning can help a nation to create jobs, increase productivity, and improve living standards for its citizens. THANK YOU

Exclusive control over a service or product on the market is called: ________

Answers

Exclusive control over a service or product on the market is called a monopoly.

A monopoly exists when a single firm or entity is the only supplier of a particular good or service in the market, giving it exclusive control over the production and distribution of that good or service. In a monopoly, the monopolist can set the price of the good or service at a level that maximizes their profits, as there are no other competitors to drive down prices. However, monopolies are often subject to government regulation to prevent abuse of their market power, such as charging excessively high prices or engaging in anti-competitive behavior.

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How did biblical wisdom draw from surrounding civilizations?

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Biblical wisdom drew from surrounding civilizations through cultural exchange, trade, and the influence of neighboring nations, incorporating elements of their wisdom literature, laws, and moral teachings into its own texts.

The biblical texts reflect a rich cultural and historical context in which the ancient Israelites interacted with neighboring civilizations such as the Egyptians, Babylonians, Persians, and others. Through trade and cultural exchange, ideas and wisdom from these civilizations likely influenced the development of biblical wisdom literature. For example, the book of Proverbs shares similarities with Egyptian wisdom literature, and the book of Job contains parallels with Mesopotamian texts. Additionally, the Israelites were influenced by the laws and ethical teachings of surrounding nations, which contributed to the formation of their own legal and moral traditions. Thus, biblical wisdom drew upon the wisdom, knowledge, and experiences of the surrounding civilizations.

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How does where you can purchase the candy affect the price? How does it affect the availability?

Answers

It effects the availability because some stores don’t have that exact candy (I don’t know this was off the top of my head)

The stage in which the sales of a service start to lesson is called the

Answers

Answer: decline stage

Explanation:

when developing laws and regulations, elected government leaders are often biased in favor of the interests of established companies over those of new entrants because:

Answers

When developing laws and regulations, elected government leaders are often biased in favor of the interests of established companies over those of new entrants because: Federal government.

government . noun. the exercise of political authority over the movements, affairs, and so on, of a political unit, human beings, and so forth, in addition to the overall performance of sure capabilities for this unit or frame; the action of governing; political rule and administration. a central authority is the system to govern a state or community.

The Columbia Encyclopedia defines authorities as "a device of social control beneath which the right to make legal guidelines, and the proper to enforce them, is vested in a particular group in society". a government is an institution via which leaders exercising electricity to make and enforce legal guidelines. a central authority's simple capabilities are imparting management, retaining order, providing public offerings, providing country wide security, imparting financial security, and imparting monetary assistance.

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Which of these is reported first on a balance sheet?

Which of these is reported first on a balance sheet?

Answers

All assets are stated first, followed by liabilities (typically in order of liquidity1). Each future economic gain held or managed by the corporation (its assets) as well as its obligations (liabilities) are depicted. (Optin B)

What is a balance sheet?

A balance sheet is a summary of an individual's or organization's financial balances, whether it is a sole proprietorship, a commercial partnership, a corporation, a private limited company, or another organization such as a government or not-for-profit agency.

A balance sheet provides a picture of your company's financial situation at any given time. A balance sheet, together with an income statement and a cash flow statement, may assist business owners in evaluating their company's financial status.

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what is the average turnaround time for three jobs that arrived at the same time 0 secs, the first job needs 100 secs to complete its job and the rest needs 10 secs each to complete their job? 130 120 43.3 110

Answers

To find the average turnaround time for the three jobs, we need to calculate the time it takes for each job to complete and add them up, then divide by the total number of jobs.

The first job takes 100 seconds to complete.

The second and third jobs each take 10 seconds to complete.

Therefore, the total time it takes to complete all three jobs is 100 + 10 + 10 = 120 seconds.

Since there are three jobs, the average turnaround time is the total time divided by the number of jobs, which is 120/3 = 40 seconds.

Therefore, the average turnaround time for the three jobs is 40 seconds.

How does the time required for the first job affect the average turnaround time?

The time required for the first job to complete can have a significant impact on the average turnaround time for multiple jobs. This is because the turnaround time for a job includes both the time it takes to complete the job as well as the time it waits in the queue before being processed. If the first job takes a long time to complete, the other jobs will spend more time waiting in the queue, which will increase their turnaround time and, in turn, the overall average turnaround time for all the jobs.

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what is the equation for estimating operating cash flows using the top-down approach?

Answers

The equation for estimating operating cash flows using the top-down approach involves taking the projected sales revenue, adjusting it for changes in working capital, and subtracting operating expenses and taxes.

The top-down approach is a method used to estimate operating cash flows by starting with the projected sales revenue and then making adjustments for various factors. The equation for estimating operating cash flows using the top-down approach can be expressed as follows:

Operating Cash Flows = Projected Sales Revenue - Changes in Working Capital - Operating Expenses - Taxes

Projected Sales Revenue: The first component of the equation is the estimated sales revenue for a given period. This represents the total amount of revenue expected to be generated from the company's operations.

Changes in Working Capital: Working capital refers to the difference between a company's current assets and current liabilities. Adjustments are made for changes in working capital, such as inventory levels, accounts receivable, and accounts payable, as these can impact cash flows.

Operating Expenses: Operating expenses include costs associated with running the business, such as salaries, rent, utilities, and marketing expenses. These expenses are subtracted from the projected sales revenue.

Taxes: The final adjustment involves considering the tax obligations of the company. Taxes, such as income taxes, are subtracted from the remaining amount after accounting for working capital and operating expenses.

By applying this equation, the top-down approach provides an estimate of the operating cash flows that a company is expected to generate based on projected sales revenue and adjustments for various factors that affect cash flow.

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Which of the following technological advancement laws focuses most directly on increases in computing power? A) Metcalf's Law B) Nielsen's Law C) Moore's Law OD) Bell's Law

Answers

Of the given technological advancement laws, C) Moore's Law focuses most directly on increases in computing power.

This law, first introduced by Intel co-founder Gordon Moore in 1965, states that the number of transistors on a microchip doubles every two years, leading to an exponential increase in computing power. This law has been used to predict the growth of technology and the development of new innovations.

Metcalf's Law, on the other hand, states that the value of a network increases as the number of users on the network increases.Nielsen's Law focuses on the growth of internet bandwidth, stating that it doubles every 21 months. Bell's Law describes the birth and death of computing classes, stating that a new class of computing technology emerges every decade.

Therefore, we can conclude that Moore's Law is primarily concerned with the growth in computing capability. The correct answer is option C.

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(PLEASE HELP) Why might someone choose to own a business rather than simply working as an employee at one? Compare and contrast the advantages and disadvantages that come with owning a business and discuss. Explore why you personally would or would not like to own a business one day.

Answers

Answer: Being a business owner can be extremely rewarding. Having the ... More importantly, you have the freedom to make the decisions that are crucial to your own business success.

Explanation:

:)

In the last paragraph, you need to compare your
country's government with what you know about the US
government.
Write your final paragraph in this space.

Answers

The government of my country is vastly different from the US government. In my country, the government is a unitary system, meaning that the power and authority are concentrated in a central government.

What is the comparison of our country's government with what you know about the US government?

Our government is a constitutional monarchy, with Queen Elizabeth II as the Head of State. The government is headed by a Prime Minister who is chosen by the majority party in the House of Commons. The US government is a federal republic, with the President as the Head of State. The government is headed by the President, who is elected by the people in a general election. Both governments have a bicameral legislature, consisting of an upper and lower house. Both countries have a system of checks and balances, where the executive, legislative, and judicial branches are equal. Additionally, both countries have a judicial system to uphold the rule of law. However, the US is a republic and the UK is a monarchy, so there are some differences in terms of how their respective governments are organized.

So, These were the comparison of our country's government with what you know about the US government.

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can i doit without pay

Answers

Answer:

what?

Explanation:

What best describes the relationship between short and long-term goals?​

Answers

Short term goals are what you set in order to eventually achieve a long term goal; They are the little achievements you achieve in the process of the long term goal- They help keep you on track.

you have worked on your balance sheet to figure out how to finance an expansion plan. Which of the following would be the most realistic plug figure to use? Select an answer: loans payable paid-in capital liabilities Investments Troulioun

Answers

While preparing the balance sheet for the expansion of a business, a plug figure is used. The main aim of a plug figure is to balance the balance sheet. It refers to the line item in the balance sheet that is used to ensure that the balance.

most realistic plug figure to use while financing an expansion plan would be "Loans Payable". Loans payable is a line item in the liability section of the balance sheet. It represents the money owed by the company to others in exchange for funds borrowed.

The amount is usually shown in the balance sheet under the current liabilities or long-term liabilities category. The reason for using loans payable as the plug figure is that it is a liability that represents borrowed funds that will be repaid over time.

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how should salespeople react when buyers voice their concerns or questions? (check all that apply.)

Answers

When buyers voice their concerns or questions, salespeople should:

1. Actively listen: Pay attention to the buyer's concerns and make sure to fully understand their issues before responding.
2. Be empathetic: Put yourself in the buyer's shoes and acknowledge their concerns genuinely.
3. Address the concern: Provide accurate and relevant information to address the buyer's questions or concerns, without providing unnecessary details.
4. Offer solutions: Suggest appropriate solutions or alternatives that can resolve the buyer's concerns or meet their needs.
5. Be professional and friendly: Maintain a positive and courteous demeanor throughout the conversation to foster a good relationship with the buyer.

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Give an example of a specialist external agency that a café could use to advertise for an accountant in their head office.

Answers

Answer:

A finance reporting accountant prepares periodic financial statements required for external reporting. They collect and analyze financial data, ensuring that all reporting complies with SEC and GAAP reporting regulations and guidelines. They also prepare internal reports as required.

Explanation:

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