service process redesign encompasses reconstruction, rearrangement, or substitution of service processes. true false

1. The OSI model has 7 layers and the principle of multilayer protocol states that communication must follow a protocol, which means that the same level of abstraction is maintained at each layer.

The communication mechanism in this scenario violates the principle of multilayer protocol as it jumps multiple layers of the OSI model at once. The legal department calls the engineering department instead of going through the proper channels.

2. To better emulate the OSI model, the communication in this scenario could be modified by following the principle of layering.

Here is how it could be done:

Step 1: The president of the Specialty Paint Corporation discusses the idea with the legal department.

Step 2: The legal department of the Specialty Paint Corporation contacts the legal department of the brewery.

Step 3: The legal department of the brewery contacts the engineering department of the brewery.

Step 4: The engineering department of the brewery contacts the engineering department of the Specialty Paint Corporation.

Step 5: The engineering department of the Specialty Paint Corporation contacts the legal department of the Specialty Paint Corporation.

Step 6: The legal department of the Specialty Paint Corporation contacts the legal department of the brewery to work out the legal aspects of the project.

Step 7: The corporate presidents of both companies discuss the financial side of the deal.

The modified communication follows the OSI model by following the principle of layering. This means that communication follows a protocol, and the same level of abstraction is maintained at each layer.

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Answer:

a) The value of one bond is $837.08.

b) The total amount Tim Horton would raise if all bonds were sold is $83,708.

Explanation:

a) Calculate the value of one bond

This can be calculated as follows:

Annual coupon = Bond face value * Coupon interest rate = $1,000 * 6% = $60

Annual coupon discount factor = ((1 - (1 / (1 + r))^n) / r) .......... (1)

Where;

r = required semi-annual rate of return = required annual rate of return / number of semi-annual in a year = 8% / 2 = 0.08 / 2 = 0.04

n = number of semi-annuals = number of years * number of semi-annual in a year = 15 * 2 = 30

Substituting the values into equation (1), we have:

Semi-annual coupon discount factor = ((1-(1/(1 + 0.04))^30) / 0.04) = 17.2920333006645

Present value of coupon = ((Annual coupon / number of semi-annual in a year) * Semi-annual coupon discount factor) = (($60 / 2) * 17.2920333006645 = $528.76

Present value of the face value of the bond = Face value of the bond / (1 + r)^n = ($1,000 / (1 + 0.04)^30 = $308.32

Therefore, we have:

Bond value = Present value of coupon + Present value of the face value of the bond = $528.76 + $308.32 = $837.08

Therefore, the value of one bond is $837.08.

b) What is the total amount Tim Horton would raise if all bonds were sold?

Number of bonds expected to be sold = 100

Value of one bond = $837.08

Total amount that would be raised = Number of bonds expected to be sold * Value of one bond = 100 * $837.08 = $83,708

Therefore, the total amount Tim Horton would raise if all bonds were sold is $83,708.

Assuming that the cash flows are invested and compounded at a set interest rate, the future value of an annuity due is the total worth of a series of equal cash flows that happen at regular intervals. The correct answer is $20,803.

Given that the company wanted to save $4500 for 6 years, they can only start saving in year 4. Thus, the company will only have 3 years to save.

So, the Future Value of an annuity due (FVAD) is calculated using the formula:

FVAD = \frac{PMT}{r}[(1 + r)^n - 1](1 + r)

where PMT is the payment per period (annuity), r is the interest rate per period, and n is the number of periods.

Therefore, the investment today will be:

FVAD = \frac{4500}{0.08}[(1+0.08)^3 - 1](1+0.08)

FVAD = $20,802.79

approx $20,80.

Therefore, the investment today would be $20,803

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Primary activities, as defined in Porter's value chain model, are directly involved in the creation and delivery of a product or service. These activities include operations, procurement, and outbound logistics, which are all essential for the production and distribution of goods or services. Technological development can also be considered a primary activity as it involves research and development efforts to improve products, processes, or services.

On the other hand, the firm's infrastructure is categorized as a support activity in Porter's value chain model. Support activities provide the necessary support and resources for the primary activities to function effectively. The firm's infrastructure includes functions such as general management, finance, accounting, legal, and other administrative activities that facilitate the overall operations of the firm but are not directly involved in the creation of the product or service. Therefore, the correct answer is the firm's infrastructure.

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This results in more creative and long-lasting solutions. Designers may satisfy a variety of requirements and minimize detrimental effects on the environment and society by taking diversity into account.

Every process is created with zero waste in mind, and any "leftovers" are used in other processes. McDonough's design ethos supports "cradle to cradle" design, which tries to do away with the idea of waste. McDonough advises designers to develop systems that turn trash from one process into a useful resource for another rather than seeing waste as a problem. Waste is reduced and the system's overall sustainability is improved by creating procedures that make use of and recycle materials. Although the idea of relying on the existing amounts of solar power (revenue) is consistent with sustainability.

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The total interest the small business will pay for a £7,000 bank loan over 5 years is approximately 7.14% of the total amount borrowed.

To calculate the total interest paid as a percentage of the total amount borrowed, we first need to determine the total repayment amount over the loan period.

Since the monthly repayment is £125 and the loan is for 5 years (60 months), the total repayment would be £125 multiplied by 60, which equals £7,500.

The interest paid can be obtained by subtracting the original loan amount (£7,000) from the total repayment amount (£7,500), resulting in £500. To calculate the percentage, we divide the interest paid (£500) by the total amount borrowed (£7,000) and multiply by 100.

Therefore, the small business will pay approximately 7.14% (£500/£7,000 * 100) of the total amount borrowed as interest over the loan period.

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Tammy was probably friendly with Sheila because she was outgoing and made her feel comfortable at work. But Sheila should be careful about getting involved in rumors that can turn into negative conflicts.

These are situations where there are differences in the work environment, which may be personal or professional, such as rumors and disagreements about tasks.

Organizational conflicts arising from rumors, such as the gossip of other employees told by Thammy to Sheila, can be extremely negative, and consequently generate enmity, disintegration of teams and even dismissals.

Therefore, it is essential that there is conflict management in the organization through effective communication, interpersonal relationships based on ethics and respect for all employees.

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A relevant example for the cosmetic industry is a market-driven project one where the market conditions and the requirements of customers are considered and a decision is taken. Thus, option 2 is correct.

A review of your product and service strategy is the first step in changing from an internally driven to a customer-centric market-driven product development process. How to handle the front end of product development will determine the outcome of your efforts. The overall strategy the company takes for product development might be the difference between items that succeed in the market and those that fail.

It goes without saying that developing innovative products is a crucial element of a successful company. Companies run the risk of losing significant time, money, and effort during the development process without a market-driven focus, which reduces their chances of successfully developing and bringing superior goods to market, more quickly and effectively.

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Answer:

C. Staff functions, line functions, and coordination functions

Explanation:

Human resource management functions may be classed into : line functions which involves the segment charged with the transition of an organization directly into its daily operational activities such as production, selling marketing and other customer service activities. The Staff functions of the human resource Management refers to advisory support on various activities of the organization which has to do with staffing, recruitment.

Coordination function involves the implementation of strategies which ensures synergy between various departments ensuring the adopting of best strategy to ensure maximum output.

Answer:

Accommodating is giving in to the customer at the expense of the organization, while compromising entails finding a solution that asks everyone to give up something so that everyone is satisfied at some level.

Explanation:

The distinct feature of law firms as a service provider is that they follow a centralized structure.

Law firms are businesses that provide legal services to individuals, organizations, and other clients. Law firms employ lawyers who are licensed to practice law in a particular jurisdiction, and they typically offer a range of legal services, including:

1. Litigation and Dispute Resolution: This involves representing clients in court or in alternative dispute resolution processes such as mediation or arbitration.

2. Corporate Law: This includes providing legal advice and services to businesses on matters such as incorporation, contracts, and mergers and acquisitions.

3. Real Estate Law: This involves providing legal advice and services related to buying, selling, leasing, or developing real estate.

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Clara meets her purchaser Jonathon for a enterprise presentation at a restaurant cautioned through him. as quickly as their meeting starts the cafe gets very crowded and noisy. they're not able to concentrate on their discussion. which of the subsequent must Clara do to save you a communication breakdown along with her patron advise that they flow to a quieter place.

The final degree of the selling technique is compliance with-up. After Clara have got correctly made a sale it's critical to keep music of the patron's adventure. Following up is an vital step in ensuring consumer delight, retaining clients, or even supporting we find new clients within the destiny.

The speakme-listening differential can be used to expect the communication of moments of silence in order to probably arise within the earnings presentation. Many clients have a picture of salespeople as loud, speedy-speakme people, which can be preferred active listening characteristics of salespeople.

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In this case, the risk-free rate is 2.2 percent and the market rate of return is 6.8 percent. The risk premium is therefore 4.3 percent. The risk premium on a US Treasury bill is the difference between the market rate of return and the risk-free rate.

This means that investors are willing to accept a higher yield on a US Treasury bill to compensate them for taking on the risk associated with investing in the market. The risk premium is calculated by subtracting the risk-free rate from the market rate of return, which in this case is 6.8 percent - 2.2 percent = 4.3 percent. This means that if an investor wants to buy a US Treasury bill, they will have to accept a yield of 6.8 percent, which is 4.3 percent higher than the risk-free rate of 2.2 percent.

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Answer:

C. Or D.

Explanation:

Most Work problems are easy to solve depending on what is the cause of the situation. If you don't have the nesassary Resourses to solve that problem you must find out a way to work out that problem without what you need sometimes.

Answer: it’s C just took the Ed test

Explanation:

The rating of the hotel's service is an example of ordinal scale.

Ordinal scale is a term used in statistics. It refers to a measurement scale that allocates values to variables based on their relative ranking with respect to one another.

Ordinal scale displays from highest to lowest by different measurement points and also have equal units.

Hence, the above is an example of ordinal scale because it make use of values to variables in relation to their ranking.

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When Businesses pay a portion of their income to the government in the form of taxes, such a situation is an example of direct taxes. Therefore, (C) is the correct option.

Direct taxes are paid by the citizens directly to the government without any other stakeholder in between. there are majorly two types of direct taxes, corporate Tax, and Income tax.

Businesses pay corporate tax on their income, which is a form of direct tax.

Therefore, (C) is the correct option.

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1. The performance measures for 20x1 for the Fairmont Division are as follows:

a. Return on Investent (ROI) is 11.09%.

b. Residual Income is ($1,108,000).

A performance measure is a technique that measures outcomes or results, enabling management, lenders, and investors to gauge the effectiveness and efficiency of their investments.

A performance measure may be applied to the following resources:

Required minimum return = 16% before taxes

Ending productive assets = $23,100,000

Beginning productive assets = $22,000,000 ($23,100,000/1.05)

Average productive assets = $22,550,000 ($23,100,000 + $22,000,000)/2

Return on Investment = Income from operations before income taxes/Average productive assets x 100

= $2,500/$22,550 x 100

= 11.09%

Residual Income = Income before taxes - Cost of Capital or (Average productive assets x Minimum Required Returns)

= $2,500,000- ($22,550,000 x 16%)

= $2,500,000 - $3,608,000

= ($1,108,000)

Thus, while the Return on Investment (ROI) is 11.09%, the Residual Income is ($1,108,000).

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Online banking offers convenience and accessibility, while traditional banking provides personalized service and tangible financial advice.

Online banking allows customers to easily access their accounts and conduct transactions from anywhere, as well as offering features such as automatic bill pay and budgeting tools. Additionally, online banks often have lower fees and higher interest rates. Traditional banking offers the benefits of personalized service, such as in-person financial advice and assistance, as well as access to a wider range of financial products and services. Traditional banks also typically offer more security and protection for their customers' funds. However, online banking can come with costs such as transaction fees, ATM fees, and overdraft fees. Online banks also lack the human interaction and personal touch that traditional banks can offer. Traditional banking can come with costs such as monthly maintenance fees, ATM fees, and minimum balance requirements. Additionally, traditional banks may have limited hours of operation and may not be as accessible for customers who live in remote areas or have mobility limitations.

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Answer:

capital

investors

knowledge in field

The amount of Net Working Capital (NWC) can be calculated by subtracting the current liabilities from the current assets.

In this case, we need to consider the credit terms provided by the firm to its customers and suppliers. Since the firm offers 90 days credit to its customers, the accounts receivable will be outstanding for 90 days. On the other hand, the firm gets 60 days credit from its suppliers, so the accounts payable will be outstanding for 60 days.

To calculate NWC, we need to determine the current assets and current liabilities. The current assets include accounts receivable, which is the amount of revenue yet to be received from customers, and the current liabilities include accounts payable, which is the amount owed to suppliers.

The formula to calculate NWC is:
NWC = (Accounts Receivable - Accounts Payable)

Given that the revenues are expected to be 200 million and the COGS is expected to be 150 million, we can calculate the NWC as follows:

Accounts Receivable = 200 million (revenues)
Accounts Payable = 150 million (COGS)

NWC = (200 million - 150 million) = 50 million

Therefore, the amount of Net Working Capital (NWC) is 50 million.

Note: It's important to remember that NWC represents the amount of funds available to the firm for its day-to-day operations. In this case, the firm has a positive NWC, which indicates that it has sufficient funds to cover its short-term obligations.

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Answer:

Extension proposals are not rare because of the buyer's perspective of bridging finance as well as the explanations for both the requirements can indeed be broad. The much more common explanations are.  

Explanation:

It will be able to skip a set number of initial payments if you get a loan extension. Because of the buyer's perspective of bridging extension, finance proposals are common, and the explanations for both demands can be quite extensive.

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The provision of the lease settlement that implies that the client has manipulated the usage of the recognized asset is:

C. The Rose Institute can use the education facility at its discretion over the lease time period. Adams Gyms Inc. Is unlawful from promoting the facility in the course of the lease time period or terminating the rent settlement early.

The provision of the lease agreement that means that the client has manipulated the use of the recognized asset is alternative C. The Rose Institute can use the training facility at its discretion over the hire time period, and Adams Gyms Inc. Is prohibited from promoting the ability all through the hire term or terminating the hire agreement early.

This provision suggests that the Rose Institute has the proper to determine how and while to apply the education facility without interference from Adams Gyms Inc. The prohibition on selling the ability or terminating the rent early reinforces the lessee's manipulate of the asset's use.

This provision demonstrates that the purchaser has the authority to make selections regarding the use of the leased facility, implying management over the diagnosed asset.

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Answer:

The nominal earnings is only one side of the story. The thing that matters is what the earnings would be able to buy. Hence, we need to know how the prices are going to change, and what are is the expected inflation. If the inflation is very high, the same nominal money would be able to buy less goods and if the inflation is more, the same nominal money would be able to buy more goods.

Explanation:

The answer is the explanation

Before evaluating how well I could live in 2020, there are several other factors that need to be evaluated.

Many things need to be evaluated. These include the rise in price of every thing from food, petrol, and other basic necessities. It is important to note that what our earnings would be able to buy. Earnings will decide how better can we live in 2020.

Standard of living refers to the level of wealth, comfort, material goods, and necessities available to a certain socioeconomic class or geographic area. Standard of living is relevant because it is considered to contribute to an individual's quality of life.

Thus, many things need to be evaluated before deciding how well we are going to live in 2020.

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The basic components of business processes are data, knowledge, and activities. The correct option is B

These three components are crucial for any business process to be successful. Business processes are designed to help businesses operate more efficiently and effectively.

A business process is a series of activities that are designed to achieve specific business goals.

The basic components of a business process are data, knowledge, and activities.

Data is the raw material that is used to make decisions and carry out tasks.

Knowledge is the information that is used to understand how to perform tasks and make decisions.

Activities are the tasks that are performed to achieve specific business goals.

Hence, the Correct option is B

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Indeed, the importance of a firm's intangibles has increased, thereby decreasing the importance of the firm's book value as part of the firm's total stock market valuation.

Thus, the correct option is A. decreased.

The current value measurement tools include the balanced-scorecard and the Triple bottom line measures.

The balanced-scorecard measures a firm's performance by linking it to the following factors:

The triple bottom line measure accesses an organization's performance based on its ability to achieve human sustainability and work-life balance.   The triple bottom line concentrates on people (social responsibility), profit (economic value), and planet performances (environmental impact).

Thus, the increased importance placed on the firm's intangibles has reduced or decreased the importance placed on the book value in stock market valuation because the valuation emphasis has shifted to using the balanced-scorecard and the Triple bottom line measures.

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If You have more money, but your purchasing power is lower. You will actually lose money if your savings don't increase at a rate that keeps up with inflation. Hence purchasing power will be $ 4012 .

If inflation reduces your purchasing power every year when you are retired and living off of your savings, you won't be able to maintain the same level of life. This is particularly true in the United States, where medical costs frequently increase more quickly than other prices.

Long before retiring, inflation can be detrimental. Let's say you are diligently setting aside money for a specific purpose, like a home down payment or a college fund for your kids. While you're saving, your money's purchase power can decrease.

Given in que

Saving $ 4,000

interest = 0.3%

\(4000+0.3%= 4,012\\$ 4012\\\)

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Answer:

2no I think you are confused so

B. Because Aunt Tina and her family don't have any savings and their monthly expenses are barely covered by their income, they must spend every dollar received each month.

When you pay yourself first, you take care of your financial obligations first (often through automatic savings). In other words, your long-term financial security is your top priority.

A true online savings account is one that is only accessible online and has no physical bank branches attached to it. This may entail a greater number of mobile banking capabilities, greater interest rates, reduced fees, and lower minimum balance requirements than are generally associated with traditional savings accounts.

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