SUMMARY the Case study
ANALYSIS, DECISION MAKING, AND CHANGE
AT SAPIENT HEALTH NETWORK
Sapient Health Network (SHN) had gotten off to a good start. CEO Jim Kean and his two cofounders had raised $5 million in investor capital to launch their vision: an Internet-based health- care information subscription service. The idea was to create an Internet community for people suffering from chronic diseases. It would provide members with expert information, resources, a message board, and chat rooms so that people suffering from the same ailments could provide each other with information and support. "Who would be more voracious consumers of information than people who are faced with life-changing, life- threatening illnesses?" thought Bill Kelly, one of SHN’s cofounders. Initial market research and beta tests had sup- ported that view.
During the beta tests, however, the service had been offered for free. The troubles began when SHN tried to convert its trial subscribers into paying ones. Fewer than 5 percent signed on, far less than the 15 percent the company had projected. Sapient hired a vice president of marketing who launched an aggressive promotion, but after three months of campaigning SHN still had only 500 members. SHN was now burning through $400,000 per month, with little revenue to show for it.
At that point, according to SHN board member Susan Clymer, "there was a lot of scrambling around trying to figure out how we could wring value out of what we’d already accomplished." One thing SHN had created was an expert software system that had two components: an "intelligent profile engine" (IPE) and an "intelligent query engine" (IQE). SHN used this system to collect detailed information from its subscribers.
SHN was sure that the expert system was its biggest selling point. But how could the company use it? Then the founders re- membered that the original business plan had suggested there might be a market for aggregate data about patient populations gathered from the website. Could they turn the business around by selling patient data? To analyze the possibility, Kean tried out the idea on the market research arm of a huge east coast health- care conglomerate. The officials were intrigued. SHN realized that its expert system could become a market research tool.
Once the analysis was completed, the founders made the decision: They would still create Internet communities for chron- ically ill patients, but the service would be free. And they would transform SHN from a company that processed subscriptions to one that sold market research.
Finally, they enacted the changes. Some of the changes were painful, including laying off 18 employees. However, SHN needed more healthcare industry expertise. It even hired an in- terim CEO, Craig Davenport, a 25-year veteran of the industry, to steer the company in its new direction. Finally, SHN had to com- municate a new message to its members. It began by reimburs- ing the $10,000 of subscription fees they had paid.
All of this paid off dramatically in a matter of just two years. Revenues jumped to $1.9 million, and early in the third year SHN was purchased by WebMD. Less than a year after that, WebMD merged with Healtheon. And, in 2017, WebMD was acquired by private equity group KKR for $2.8 billion.

Demand curve is as follows: P = 200 - 10q.$60 is the marginal cost of manufacturing. When 7 units are generated, we must determine the amount of production the monopolist should carry out to maximise his profit.

The inverse demand function is therefore known to be: P = 200 minus 10qOr, 10q = 200 minus PO, and q = 20 minus P/10.Price x Quantity equals Total Revenue (TR). TR = P x q TR = (200 - 10q) x q TR = 200q - 10q²Marginal Revenue (MR) is equal to TR/q. MR = 200 - 20q

Now, Marginal Cost (MC) = $60.We know that profit is given by the equation: Profit (π) = TR - TC Clearly, the profit maximization rule is: MR = MC200 - 20q = 60Or, q = (200 - 60)/20= 7 units

The monopolist should produce 7 units in order to maximize profit. Since the monopolist should produce where marginal revenue equals marginal cost and the marginal cost of production is constant and is equal to $ 60, we have to find the quantity of production for which the marginal revenue equals the marginal cost. We can then calculate the corresponding price from the demand curve and total revenue (price times quantity) and, finally, compute the profit (total revenue minus total cost, where the total cost is the total variable cost which is the product of the quantity produced and the marginal cost) for this quantity.

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Answer:

This bonus scheme has two main problems:

In this situation both lose, the company and its customers.

In order to solve this issue, the store should award bonuses based on total revenue and gross profit margin, not volume. This way, the salespeople will try to sell their products at the normal price, which means that they will have to convince their customers through other strategies and not just low price. The sales technique will have to shift from low cost to differentiated product that can satisfy their customers' needs.

Based on the information given, the negative consequence of the bonus schemes is the reduction in profit.

It should be noted that a bonus scheme simply means an incentive scheme given to employees. It's used to boost the performance of the team.

It should be noted that the disadvantage of the bonus scheme is that it can lead to competition among the employees. Therefore, in this case, the bonus should not be based on volume of goods sold.

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Answer:

b or d

Explanation:

can't deside

A low interest rate indicates a higher credit score. This credit score become low when the interest rate will be lowered. Option C is correct.

An interest rate is the amount of interest due consistent with period, as a percentage of the quantity lent, deposited, or borrowed.

The general interest on a quantity lent or borrowed relies upon at the major sum, the interest price, the compounding frequency, and the duration of time over which it's miles lent, deposited, or borrowed.

If the interest rate is low, then the capacity of consumers to buy a certain good increased, and the demand of credit also increased, if the credit demand increased, then there will be the higher credit score.

Therefore, option C is correct.

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Answer:

a. increase in supply.

Explanation:

Production, supply, the pattern of consumption, and market price all interrelate with each other. One major challenge associated with forecasting prices using the relationship between demand and pattern of supply is the complexity of quantifying demand. Supply can be accurately calculated to some degree, based on production or stock figure.  There may be several exceptional cases, however, in most cases, the supply can be assessed when compared with the quantity demanded.

The principles of management are drawn from a number of academic fields, principally, the fields of leadership, entrepreneurship, and strategy.

Management is the coordination and administration of tasks to gain an aim. Such administration activities consist of putting the business enterprise's method and coordinating the efforts of a group of workers to perform these goals thru the application of to-be-had assets.

Getting maximum consequences with minimum Efforts - the main objective of management is to ease most outputs with minimum efforts & resources. control is basically involved with thinking & using human, fabric & financial assets in such a way that might bring about great aggregate.

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Answer and Explanation:

The Journal entry is presented below:-

1. Accounts receivable Dr, $200,000  

       To Sales revenue $200,000

(Being sales revenue is recorded)

2. Advertising expense Dr, $10,000

Sales revenue Dr, $12,000

     To Cash $$22,000

(Being expenses is recorded)

Cash Dr, $200,000

    To Accounts Receivable $200,000

(Being cash receipt is recorded)

As of February 21, 2023, the exchange rate between the British pound and the US dollar is approximately 1 pound to 1.39 US dollars. This means that one pound is equivalent to 1.39 US dollars.

The exchange rate between the British pound and the US dollar is constantly fluctuating due to various economic and political factors. To determine the current exchange rate between the two currencies, you can use an online currency converter or consult financial news sources.

However, it's essential to keep in mind that exchange rates are subject to fluctuations and can change rapidly. The exchange rate can be influenced by various factors such as global events, interest rates, and government policies.

When converting large sums of money or engaging in international trade, it's crucial to monitor exchange rates regularly and consult with financial professionals to get the most favorable and accurate exchange rate.

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The Blake and Mouton’s managerial grid is based on the concern for production(tasks) and concern for people(relationships). The Great man theory suggests that traits are inherent, while conduct can be taught.

As per the Managerial Grid, developed by Robert Blake and Jane Mouton, five different types of leadership based on their concern for the production and concern for the people are located in four quadrants.. According to the Great Man Theory leaders are born with the right traits and abilities for leading –  charisma, intellect, confidence, communication skills, and social skills.

The concern for production is illustrated on the horizontal axis of the managerial grid and production became more important to the leader as his rating advances on the horizontal scale.

The Great Man Theory of Leadership emphasizes that great leaders are born, not made. These individuals come into the world possessing certain characteristics and traits not found in all people.

The Managerial grid is a useful device for identification and classification of managerial styles.

The essence of the Great Man Theory lies in the fact that those in power deserve to lead because of the traits they have been endowed with.

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The coronavirus pandemic has encouraged companies to use which control type: culture.

A company is a legal entity formed by a group of individuals to conduct and operate a commercial or industrial business. A company may be organized in various ways for tax and financial liability purposes, depending on the corporate law of its jurisdiction.

A legal entity is a type of legal entity structure that is a separate legal entity from its owner. This is a complex business structure, with additional reporting requirements and invalid legal obligations making it expensive to set up and manage.

A company means a legal entity or legal entity established under the Companies Act. It may be a limited or unlimited company, a private or public company, a limited liability company or company with share capital, or a company of common interest.

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Answer:

diversification

Putting money into more than one kind of investment at a time is called diversification.

Diversification is the process of investing in diverse opportunities so as to reduce non-systemic risks. For example, if a person buys the stock of a health care company, in order to diversify, the person might invest in the stocks of an automobile company.

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Answer:

The estimated median lifetime earnings (in 2017 dollars) for a bachelor's degree recipient at age 64 was more than $1.2 million. High school graduates earned far less — just over $800,000, according to the College Board's research.

Explanation:

Some of the things that make a business a disruptor are:

This refers to the factors that disrupt the normal flow of a business due to inconsistencies, etc.

Hence, we can see that based on the fact that for an effective business to run, it needs to have good vision and mission statements that are clear and easy to follow.

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OSHA authorizes workplace inspections and investigations, therefore, the correct answers are: statement 1: Provision, statement 2: Not a Provision, statement 3: Provision, statement 4: Provision.

Statement 1: Provision - OSHA is authorized to inspect and investigate during work hours at any place of employment and all pertinent conditions and to question privately any employer, owner, operator, agent, or employee.

Statement 2: Not a Provision - Self-employed workers are not covered by OSHA.

Statement 3: Provision - OSHA covers all private sector employees and public employees in state and local governments.

Statement 4: Provision - The inspector is likely to issue a citation to the construction company for violating the stop work order, which resulted in a worker being partially buried when a trench collapsed. The citation carries a penalty of up to $126,749 for each violation.

Therefore, the correct answers are:

Statement 1: Provision

Statement 2: Not a Provision

Statement 3: Provision

Statement 4: Provision

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Answer:

Total cost = $3477.5

Explanation:

Given the following data;

Sales tax = 7%

Cost price = $3250.00

To find the total cost for the printer;

First of all, we would determine the sales tax

Sales tax = 7/100 * 3250

Sales tax = 7 * 32.5

Sales tax = $227.5

Now, we can find the total cost;

Total cost = sales tax + cost price

Total cost = 227.5 + 3250

Total cost = $3477.5

The average weekly pay for the employees of the Busted Body Shop is $823.125.

To find the average weekly pay for the employees of the Busted Body Shop, we need to calculate the mean or average of the four amounts earned by the employees: $811.76, $796.21, $808.18, and $876.35.

To do this, we add up the four amounts and then divide the sum by the number of employees (which is four in this case).

Sum of amounts: $811.76 + $796.21 + $808.18 + $876.35 = $3292.50

Average weekly pay: $3292.50 / 4 = $823.125

To calculate the average, we add up the amounts earned by each employee and then divide the sum by the number of employees. This gives us the average weekly pay, which represents the typical amount earned by an employee in a week. In this case, the four employees earned different amounts, so we calculate the mean to determine the average pay for all employees collectively.

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A small percentage change in quantity demanded divided by a larger percentage change in price indicates Elastic demand.

The price elasticity of demand refers to how sensitive the quantity demanded of a product is to changes in its price. If the demand for a product is elastic, meaning that a small change in price leads to a larger change in quantity demanded, then the company needs to be careful not to set prices too high, as this can lead to a significant decrease in sales. In this case, the company may need to lower its prices to increase sales.

On the other hand, if the demand for a product is inelastic, meaning that a change in price leads to a relatively small change in quantity demanded, the company can afford to set higher prices without losing many customers. In this case, the company can increase its profits by raising prices.

Therefore, understanding the price elasticity of demand is crucial for companies to set optimal prices for their products and maximize profits. It can also help companies to determine the most effective pricing strategy for their product in different market conditions.

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A small percentage change in quantity demanded divided by a larger percentage change in price indicates  inelastic  demand.

"Inelastic demand" is a term that economists use to refer to a situation where demand for an item remains the same, no matter how far its price rises or falls.

Inelastic demand in economics occurs when the demand for a product doesn't change as much as the price.

A steep demand curve graphically represents inelastic demand. The steeper the curve, the more inelastic the demand for that product or service is.

Inelastic demand applies to products that are hardly responsive to price changes, such as gasoline or prescription drugs.

The Law of Demand says that the amount purchased should move inversely to price. That means that there should be a decrease in demand as prices increase, and an increase in demand as prices decrease. However, this relationship between price and demand isn't always perfectly correlated.

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Answer:

A living will is a document that spells out what your wishes are if you're still alive, but unable to speak for yourself.

Explanation:

Answer:

A living will, despite its name, isn't at all like the wills that people use to leave property at their death. A living will, also called a directive to physicians or advance directive, is a document that lets people state their wishes for end-of-life medical care, in case they become unable to communicate their decisions. It has no power after death.

If you’re helping someone with their estate planning (or doing your own), don’t overlook a living will. It can give invaluable guidance to family members and healthcare professionals if a person can’t express his or her wishes. Without a document expressing those wishes, family members and doctors are left to guess what a seriously ill person would prefer in terms of treatment. They may end up in painful disputes, which occasionally make it all the way to a courtroom.

There is generally a direct correlation between income and demand for products and services; however, this relationship is not always present.

What do you mean by "products"?

A product is an item or service that you offer to meet a customer's need or desire. Real and virtual ones are both possible. Physical objects are classified into two types: nondurable products and durable items such as computers, furniture, and automobiles (like food and beverages).

Convenience goods, shopping goods, specialty products, and unsought goods are the four different sorts of products, and each is categorized according to consumer preferences, pricing, and product features. Byproducts include straw from grain harvesting operations, salt from desalination plants, sawdust from sawmills, and manure from feedlot operations.

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Answer:

Helps you understand why people communicate the way they do

Explanation:

According to communication strategy, particularly on achieving collaborative communication between sender and receiver. It can be concluded that the reason, why understanding communication styles should be important to you, is that:

Understanding your communication style is likely to assist you in having a good idea of the way others may comprehend your words and actions.

Similarly, having good knowledge of other communication techniques and the best way to quickly adapt your communication styles to others, turns you into a helpful communicator.

Hence, in this case, the correct answer is "Helps you understand why people communicate the way they do."

Answer:

A.

Helps you understand why people communicate the way they do

Explanation:

Trust me vro

Answer: emotional intelligence

Explanation:

From the question, we are informed that Tanya is a manager who has the ability to understand and gauge the moods and feelings of her employees with little difficulty.

The above scenario shows that Tanya has high emotional intelligence because she can read the emotions ad feelings of her employees and use that in judging them appropriately.

Alfonso's entire share of the partnership loss is limited by the passive activity loss rules.

To determine how much of Alfonso's loss is limited by the passive activity loss rules, to calculate his total income and losses from passive activities.

Alfonso's share of partnership loss is $60,000, which is a passive activity loss since he does not materially participate in the partnership. His passive income from other sources is $3,000.

Next, determine Alfonso's tax basis in the partnership at the end of the year, which will affect how much of the passive activity loss can be deducted.

Alfonso's tax basis in the partnership interest at the end of the year can be calculated as follows:

Tax basis at beginning of year: $48,000

Plus: Share of recourse liabilities: $5,000 (half of $10,000)

Plus: Share of nonrecourse liabilities: $4,500 (half of $9,000)

Minus: Share of partnership loss: $60,000

Equals: Tax basis at end of year: $-2,500 (negative balance)

Since Alfonso's tax basis is negative at the end of the year, he cannot deduct any of the passive activity loss against his other income. The passive activity loss can be carried forward to future years, subject to the passive activity loss rules.

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Answer:

Viability is a mass noun that refers to something's capacity or potential for success. It may be a demand, an idea, a project, or even a plan to change how a business runs. Establishing viability is the goal of a viability evaluation. Product viability is the capacity of a software product to maintain itself or reach its potential.

Explanation:

The term "market viability" describes the commercial potential of a certain market. You may decide whether starting a business in a specific market makes financial sense with the use of a market viability analysis.

Industry size: Is there adequate room on the market for new vendors? Exists room for improvement?

Target market: Do potential customers have more money to spend? Can they afford to purchase your offering?

Competition: Who are the major retailers in this industry, in terms of competition? What are their advantages and disadvantages? How are you going to rival them?

Your objective is to eliminate any markets that are too small, too competitive, or comprised of clients who are unable or unable to pay your prices.

It appears that Blue Star Company has a separate work in process account for each project under construction. This suggests that Blue Star is using a job costing system.

In job costing, each project is treated as a separate job or unit of production. The costs incurred for each project are accumulated in a work in process account specific to that project. This allows the company to track the costs associated with each project individually.

By using a job costing system, Blue Star can determine the costs associated with each project, such as direct materials, direct labor, and overhead. This information is useful for project management, cost estimation, and pricing decisions.

In summary, based on the separate work in process accounts for each project, Blue Star Company is using a job costing system. This system enables the company to track and allocate costs to individual projects.

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Based on the information provided, Blue Star Company is using a job costing system. In a job costing system, each project or job has its own separate work-in-process account. This allows the company to track the costs and progress of each individual project separately.

1. Blue Star Company uses a job costing system, which is a cost accounting method used to track costs for each individual project or job.
2. In this system, a separate work-in-process account is maintained for each project under construction.
3. This allows Blue Star Company to accurately track the costs incurred and the progress of each project, ensuring that costs are properly allocated and monitored.

Blue Star Company's use of different work-in-process accounts for each project indicates that they are using a job costing system. This system helps them track costs and monitor the progress of each project individually. By using this approach, Blue Star Company can ensure accurate cost allocation and project management.


Additionally, the use of project-specific work-in-process accounts allows Blue Star Company to monitor the progress of each job. By comparing the costs incurred with the estimated costs, they can identify any deviations and take appropriate actions to ensure the projects stay on track.

Overall, Blue Star Company's use of a job costing system with separate work-in-process accounts for each project enables them to have better control over costs and effectively manage their projects.

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After reviewing Lupe's records in the CloseReader, it appears that the amount recorded in the wrong column was for the purchase at Lola's books.

The entry for the purchase at Lola's books shows the amount of $38.50 recorded under the "income" column instead of the "expenses" column. This mistake likely occurred because Lupe may have accidentally switched the two columns when recording the transaction. It's important to double-check entries when recording financial transactions to ensure accuracy and avoid errors.

In this case, correcting the mistake will require adjusting the entry to move the $38.50 from the income column to the expenses column. This will help ensure that Lupe's records accurately reflect her financial situation and make it easier to track her spending and income.

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1. Anita chooses the technology stock.

2. Tony chooses the utility stock.

3. Maria chooses the automotive stock.

4. Jose chooses the oil stock.

Therefore, the stock choices for each sibling are:

- Anita: Technology stock

- Tony: Utility stock

- Maria: Automotive stock

- Jose: Oil stock

it seems that the clues you mentioned are incomplete or missing. Without the complete set of clues, it is not possible to determine which sibling chooses which specific stock.

If you can provide the full set of clues or any additional information, I'll be happy to assist you further in solving the puzzle.

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Answer:

Primary needs

Explanation:

Because without food you'll starve, without shelter you could freeze to death or have a heat stroke and clothing are able to contain your heat in cold weather

Food, clothing, and shelter are the basic or primary needs because, without these elements, it is impossible to live.

Food refers to the substance that is consumed to provide nutritional support to any organism.

The basic needs include food, shelter, and clothing because food to eat, clothing to wear, and shelter from the elements are important for living.

These three are listed as basic human needs. Therefore, D is the correct option.

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