Customer engagement can contribute to the service-level management practice in several ways, including:
1- Capturing information that metrics can be based on: Customer engagement can provide valuable feedback and insights about the quality of service delivery.
2- Ensuring the organization meets defined service levels: Engaged customers are more likely to hold the organization accountable for meeting defined service levels.
3- Defining the workflows for service requests: Effective customer engagement can help organizations identify the most common service requests and develop streamlined workflows to handle them efficiently.
4- Supporting progress discussions: Regular customer engagement can provide an ongoing dialogue with customers about service performance.
Overall, customer engagement is an important component of service-level management, as it helps to ensure that the organization is meeting customer needs and delivering quality service.
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which piano is the best for beginners? List 5 best pianoes.
Answer:
1:Yamaha YPT-269
2:Casio PX-770
3:Korg EK-50
4:Roland
5:Go:keys
Answer:
1. Yamaha P-45
2. Yamaha YDP-S34
3. Casio PX-770
4. Korg B1SP
5. Roland RP102
Explanation:
If you get 20% off of an item that is now $320, what was the original price before the discount?
the balanced scorecard relies on four processes to bind short-term activities to long-term objectives. what are they?
The balanced scorecard relies on four processes to bind short-term activities to long-term objectives - Translating the vision, Communicating and linking, Business planning, Feedback and learning.
What is a balanced scorecard?A strategic management performance indicator known as the balanced scorecard (BSC) is used to identify and enhance various internal business activities and the results they have on the outside world. Balanced scorecards are a widespread tool used by businesses in the United States, the United Kingdom, Japan, and Europe to measure and provide feedback to organisations. In order to provide quantitative results, data collecting is essential because managers and executives must acquire and analyse the data. The decision-making of company personnel for the future of their organisations can be improved with the help of this knowledge.
The balanced scorecard was initially developed by business leader and theorist Dr. David Norton and accounting professor Dr. Robert Kaplan. It was initially published in 1992 in the Harvard Business Review article "The Balanced Scorecard—Measures That Drive Performance."
The 4 activities are:
1. Translating the vision
2. Communicating and linking
3. Business planning
4. Feedback and learning
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The manager of East India Ice Cream Shop keeps track of the number of customers served at different periods of the day in an attempt to plan a schedule for workers that matches the demand for the restaurant's products. By using this tracking system, the manager of East India is utilizing ________ control.
Answer: Output
Explanation: The output control system refers to one of the organizational control systems which is employed by business strategist and establishment in tracking the progress, growth, flaws and ways whereby an organization can improve, provide better services and ultimately make more revenue. The output control system is focused on that aspect of a business offering which can be quantified, such that executives could analyze the feedback and thus use it as a guide to provide and improve on future projects or services. In the scenario above, data was studied to identify peak periods in other to schedule worker's shift so that the organization would not fall short of workers at the time which they are mostly required.
The inflation tax is: cost of living adjustments, or COLAs. cost of living adjustments, or COLAs. the decreases in the real value of money held by the public caused by inflation. the decreases in the real value of money held by the public caused by inflation. the result of the indexing wages to inflation. the result of the indexing wages to inflation. the increase in income taxes caused by inflation. the increase in income taxes caused by inflation. the increase in the real value of money held by the public caused by inflation.
Answer:
the decreases in the real value of money held by the public caused by inflation
Explanation:
The inflation tax refers to the penalty on the cash when the inflation rise is increased. In the case when the inflation increase so the cash would become less valuable
So as per the given situation when there is a reduction in the real value of the money so it would be held by the public that can result by the inflation
Therefore the same is considered
25 points, whats the worst thing that has happened in your life?
Answer:
I went into debt in 2015 :(
Parents divorced, no rights anymore, half of my family hates me without meeting me in the first place
how do you manage scarce resources?
By setting the rations ahead of time and sticking to the intended plan as best as possible. Understand your limits to know how to measure the resources.
Question 9 of 10
Which of the following is a general example of a business?
A. Jordan uses a computer to research the Civil War for his history
project.
B. Frank prepares dinner for his family on weeknights.
C. Wanda tries to make a profit by selling homemade jam at the
farmer's market.
D. Laurel volunteers to babysit her niece on Saturday.
SUBMIT
The best example of a business is that Wanda tries to make a profit by selling homemade jam at the farmer's market.
What do you mean by Business?An entity is defined as an organization or entity that performs commercial, industrial, or professional activities. Businesses can be for-profit organizations or non-profit organizations.
Business types range from limited liability companies to sole ownership, companies, and partnerships.
Thus, Option C is the correct answer that Wanda tries to make a profit by selling homemade jam at the farmer's market.
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Which of the following statements is a strong reason for giving credit to sources of data in a formal business doccument
Answer:
It shows you have done solid research to back up your conclusions.
Multiple choice options for this question are as follows: online source
A). It shows you have done solid research to back up your conclusions.
B). Readers of a business document do not pay attention to sources
C). Giving credit is easier than treating others' ideas as your own
D). It is a requirement of MLA and APA styles
Explanation:
Giving credit to your sources is a phrase that refers to Referencing or citing the source of your information. It is important to the reader or user of the document because they can always go back and verify the data's accuracy. Referencing also leaves a trail that can be used to see the views and opinions of other business people or researchers .
Giving credit to your sources in a formal business document shows you took the time to research the subject matter. It gives the impression that you can relate your ideas to the views of other professionals in the industry.
Answer:
A). It shows you have done solid research to back up your conclusions
Explanation:
Which education or training would best benefit graders, sorters, and equipment operators in the food product and processing system?
A. a bachelor’s degree
B. a master’s degree
C. an internship
D. a PhD
Answer:
c. an internship
Explanation:
just took the test on edge and I look at one of the answers and it said PhD so I put it and I summited it and it was wrong and gave me the right answer
Tyler uses his debit card to pay for gasoline at the pump. A few days later, unauthorized charges from the gas station appear on his bank statement. What type of fraud has Tyler most likely encountered?
A. Skimming
B. Phishing
C. Account freezing
D. Hacking
Answer:
skimming
Explanation:
The fraud that Tyler most likely encountered is Skimming Option(a) is correct.
What is Skimming?Skimming is known to be as the legal practice which is used by the identity thieves for capturing credit card information from the given person cardholder.
Fraudsters uses a device which are used at gas pumps or the ATM machine same happened with Tyler this type of fraud refers to skimming.
Therefore Option(a) is correct.
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a company paid a dividend of $3 per share. the intend to increase the dividend to be paid in one year by 12%. after that, dividends will increase by 4% per year forever. if you require a 11% rate of return on your investment, how much should you pay for a share of this company's stock today? (you are buying the stock immediately after the $3 dividend is paid)
Based on a dividend of $3 per share, a 12% increase in the dividend in one year, and a subsequent 4% annual growth rate, the value of a share of the company's stock today, assuming an 11% required rate of return, is approximately $42.00.
To determine the value of a share of the company's stock, we can calculate the present value of its future dividends using the dividend discount model (DDM).
The DDM formula is:
Stock Value = Dividend / (Rate of Return - Dividend Growth Rate)
In this case, the initial dividend is $3, and it will increase by 12% in one year and then increase by 4% per year indefinitely. The required rate of return is 11%.
First, let's calculate the dividend in one year
Dividend in one year = $3 + ($3 * 12%) = $3.36
Next, let's calculate the growth rate for subsequent years:
Dividend Growth Rate = 4%
Now, we can calculate the present value of the stock using the DDM formula:
Stock Value = $3.36 / (0.11 - 0.04) = $42.00.
Calculating this, we find that the value of a share of the company's stock today is approximately $42.00.
Therefore, based on a required rate of return of 11%, you should be willing to pay around $42.00 for a share of this company's stock.
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Hancock Company has 900,000 shares authorized and 350,000 shares issued and outstanding of its $2 par value common stock. The stock is currently selling for $20 per share. If Hancock Company declared and issued a 5% stock dividend, what journal entry would the company make?
Answer:
Debit, retained earning for $35000
Credit, common stock for $35000
Explanation:
The journal entry will include debits and credits of the retained earnings and the common stock as well.
The retained earning can be derived by
issued shares = 350,000
share par value = $2
issued stock dividend = 5%
Retained earning = 5 x ($2 x 350,000)
100
= 0.05 x $700,000
= $35,000
Also, common stock equals $35,000.
These values are entered as Debit and Credit respectively.
Cheers
Liz Mulig earns 52,000 per year as a philosophy professor. She receives a raise of 2.5% in a year in which CPI increases by 3.8%. ignoring taxes, find the effect of the two increases on her purchasing power. showwork
Answer:
She lost $754.05.
Explanation:
Giving the following information:
Liz Mulig earns 52,000 per year as a philosophy professor. She receives a raise of 2.5% in a year in which CPI increases by 3.8%.
The rise in her salary allows her to increase her purchasing power. On the contrary, inflation decreases purchasing power. We need to calculate the differences between both effects and determine whether she can buy more or less.
Increase in salary= 52,000*1.025= $53,300
Inflation effect= 52,000/(1-0.038)= $54,054.05
To maintain her purchasing power, now, she needs to earn $54,054.05.
She lost $754.05.
What is a sales quote?
Answer:
Explanation:
A sales quote allows a prospective buyer to see the costs that will be involved for desired work.
What information does a person need to know before renting an apartment?
O The salaries earned by the building employees.
O If electricity is included in the rent of the apartment.
O The property taxes on the building that are paid by the owner.
o If the apartment building has a mortgage.
Answer:2
Explanation:
2
6. Toxic stress-such as extreme poverty, maternal depression, severe neglect, or exposure to
violence- are childhood experiences that can undermine the developing brain.
(1 Point)
O adverse
O cephalocaudal
O cognitive
O cortisol
O development
o infants
O maturation
O neurons
physical
O plasticity
O preschoolers
O proximodistal
O Social Emotional
O synapses
O toddlers
O window of opportunity
Answer:Adverse
Explanation:Search it up
Question 28 A scientist has two solutions, which she has labeled Solution A and Solution B. Each contains salt. She knows that Solution A is salt and Solution B is salt. She wants to obtain ounces of a mixture that is salt. How many ounces of each solution should she use?
Answer:
12 ounces and 28 ounces
Explanation:
Let us assume the ounces of solution A be x
And, for solution B be y
Also
x + y = 40
y = 40 - x
salt in solution A is = 35% of x
salt in solution B is = 85% of y = 85% × ( 40 - x)
salt in the mixture is = 70% of 40 = 28
Now the equation would be
35x ÷ 100 + 85 ÷ 100 × ( 40 - x) = 28
35x + 3,400 - 85x = 2,800
35x - 85x = 2,800 - 3,400
-50x = -600
x = 12 ounces
Also y = 40 - x
= 40 - 12
= 28 ounces
what is the income flow associated with labour?
Answer:
Explanation:
Factor income is the flow of income that is derived from the factors of production ,the general inputs required to produce goods and services. Factor income on the use of land is called rent, income generated from labor is called wages, and income generated from capital is called profit.
What can a boosted post help an advertiser achieve?
A boosted post helps an adviser to connect with the audience and gain trust.
Boosted post is a kind of post that is used on social media platforms in order to enhance the page of the platform and to attract audience to the page. Boosted post can help better communication with the audience along with the increase in a greater number of messages, calls and texts. Boosted posts help for better advertisements of the product. For example, A Chocolate brand may use Boosted posts to gain audience as well as consumers. Boosted posts helps an adviser to be discovered among people, to establish a benchmark in the market and to gain more and more customers. It's a kind of marketing strategy used for publicity purpose.
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Which career pathways involve high risk due to exposure to dangers?
Firefighters in the Emergency and Fire Management pathway, Correctional Officers in the Corrections pathway, and Detention Officers in the Law Enforcement pathway
Firefighters in the Emergency and Fire Management pathway, Detention Officers in the Corrections pathway, and Intelligence Analysts in the Security and Protective Services pathway
Intelligence Analysts in the Security and Protective Services pathway, Detention Officers in the Corrections pathway, and Police Officers in the Law Enforcement pathway
Firefighters in the Emergency and Fire Management pathway, Detention Officers in the Corrections pathway, and Police Officers in the Law Enforcement pathway
Answer:
Firefighters in the Emergency and Fire Management pathway, Correctional Officers in the Corrections pathway, and Detention Officers in the Law Enforcement pathway.
Explanation:
The career pathways that involve high risk due to exposure to dangers is :
A) Firefighters in the Emergency and Fire Management pathway, Correctional Officers in the Corrections pathway, and Detention Officers in the Law Enforcement pathway.
"Career Pathways"The career pathways that involve high risk due to exposure to dangers is:
Firefighters in the Emergency
Firefighters too give an critical part in teaching the open with respect to fire and security.
Instructing fire anticipation and teaching the open on how to reply in crisis circumstances can offer assistance spare lives.
Fire Management pathway
Candidates require a long time of work encounter in law requirement, fire security, or an crisis administration field.
Crisis administration executives ordinarily require a bachelor's degree
Correctional Officers in the Corrections pathway
Corrections officers may do a few or all of the taking after:
supervise prisoners' day by day schedule, which incorporates feast, work and amusement times. screen, evaluate and oversee the conduct and security of detainees watch jail buildings and grounds.
Detention Officers in the Law Enforcement pathway.
A detainment officer forms prisoners, keeps up imprison security, serves dinners, transports detainees, gets and forms detainees into care of educate, looks detainees, and takes charge of individual property and gives detainees with opportunity to call their lawyer or relative.
A Career Pathway traces the positions, compensation, and preparing required to development in an industry.
Thus, the correct answer is A.
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Which of the following is not an element of an accord and satisfaction?
a. a bona fide dispute
b. a proposal to settle the dispute
c. performance of the agreement to settle the dispute
d. reservation of rights under the federal Consumer Credit Protection Act
d. reservation of rights under the federal Consumer Credit Protection Act
The element that is not part of an accord and satisfaction is option d, reservation of rights under the federal Consumer Credit Protection Act.
An accord and satisfaction are a legal concept that refers to a method of settling a dispute by reaching an agreement and fulfilling its terms. There are three essential elements of an accord and satisfaction:
A bona fide dispute: This means there must be a genuine disagreement or dispute between the parties involved regarding a specific matter.
A proposal to settle the dispute: One party presents an offer or proposal to resolve the dispute, typically involving a payment or other form of consideration.
Performance of the agreement to settle the dispute: Both parties must agree to the terms of the proposed settlement, and one party performs or fulfills the obligations outlined in the agreement.
Option d, reservation of rights under the federal Consumer Credit Protection Act, is not an element of an accord and satisfaction. The federal Consumer Credit Protection Act provides certain protections to consumers in credit transactions, and it is unrelated to the process of accord and satisfaction. The reservation of rights under this act does not pertain to the specific elements required for an accord and satisfaction to occur.
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Two parties negotiating are taking a long time to reach agreement. you have been informed they have only proposed one option each and are not moving from original positions. what advice would you provide to facilitate the negotiations in this situation?
BATNA would be the best option for both parties. While preferences are also considered if the agreement isn't moving forward. Therefore I would like to advise both parties to consider the back-and-forth communication to negotiate a respective agreement.
If parties A and B aren't moving forward according to an agreement with negotiation and both parties are sticking to their proposal deal then there should be a need for back-and-forth communication to skip a few preferences by each to move toward the agreement.
These situations are true and difficult to tackle but the one who works as a third party has the full ability to control both the situations to control both sides and cover the pros and cons of the agreement to finalize it.
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One of the reasons for the banking crisis was that banks were pressured by Congress and other groups to make Blank______ loans.
One of the reasons for the banking crisis was that banks were pressured by Congress and other groups to make subprime loans.
During the years leading up to the banking crisis, there was significant pressure on banks to increase access to homeownership, particularly for individuals with lower creditworthiness or limited financial means. This pressure came from various sources, including Congress, government-sponsored enterprises, and advocacy groups. As a result, banks loosened their lending standards and began offering subprime loans.
Subprime loans are mortgages that are extended to borrowers with poor credit histories or high-risk profiles. These loans often have higher interest rates and less favorable terms compared to prime loans, which are granted to borrowers with stronger creditworthiness. The goal of promoting subprime lending was to increase homeownership rates and provide opportunities for individuals who would otherwise have difficulty qualifying for traditional mortgages.
However, the expansion of subprime lending led to several issues. Many borrowers who obtained subprime loans were unable to meet their repayment obligations, especially when interest rates increased or housing prices declined. This, in turn, contributed to a rise in mortgage defaults and foreclosures, leading to significant losses for financial institutions and destabilizing the housing market.
The pressure on banks to make subprime loans created an environment where the focus on creditworthiness and risk assessment was often overshadowed by the desire to meet political and social objectives. Banks faced incentives to originate loans that carried higher risks but generated short-term profits. These practices, combined with the securitization and packaging of subprime mortgages into complex financial instruments, amplified the impact of the crisis when the housing market downturn occurred.
In summary, the pressure on banks to make subprime loans, driven by Congress and other groups, was one of the reasons for the banking crisis. The expansion of subprime lending, intended to increase homeownership rates, led to a rise in defaults and foreclosures, causing significant losses for financial institutions and contributing to the overall instability in the banking and housing sectors.
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Allan Jabber invested $400 at the beginning of each of the last 12 months in the shares of a mutual fund that paid no dividends. Which method will he correctly choose to calculate his average price per share from the monthly share prices
The method that he will correctly choose to calculate his average price per share from the monthly share prices is: Harmonic mean.
What is Harmonic mean?
Harmonic mean can be defined as a method that is used by companies or organization to determine average price per share.
Formula for harmonic mean is:
Harmonic mean=Number of observations ÷ Number of series
Therefore Harmonic mean is use to find average price.
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A new business is likely to need what bank service(s)? *
Answer:
Checking Account tell me if i'm wrong
Explanation:
what is the price of a stock if its dividend a year from now is expected to be $3.20, the discount rate is 9 percent, and the constant rate of growth is 5 percent? multiple choice question. $83.50 $80 $78 $85
To solve this problem, we can use the Gordon Growth Model which calculates the intrinsic value of a stock based on its expected dividend payments and growth rate.
The formula for the Gordon Growth Model is: Price = D / (r - g) where: D = Expected dividend payment r = Discount rate
g = Growth rate Substituting the given values into the formula, we get: Price = 3.20 / (0.09 - 0.05)Price = 3.20 / 0.04
Price = 80. Therefore, the price of the stock would be $80 if its dividend a year from now is expected to be $3.20, the discount rate is 9 percent, and the constant rate of growth is 5 percent. It is important to note that the Gordon Growth Model assumes a constant growth rate which may not always be the case in reality. Additionally, stock prices can be influenced by a variety of factors other than expected dividend payments and growth rates.
In conclusion, the answer to the multiple-choice question is option B, $80.
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Question 6 of 20
What is outsourcing?
A. Keeping trade secrets from competing organizations
B. Hiring workers outside the company to work on a temporary basis
C. Maintaining a balance between work life and personal life
O D. Sending instructions to a computer in another location
which of the following is a question you might ask yourself to determine if an action is ethical?
A. would this act help or hurt my job prospects?
B.Does senior management know about this act?
C. Will anyone be hurt by my action?
D. How likely am I to be caught in the act?
Answer:
C. Will anyone be hurt by my action?
Explanation:
Many organizations and associations have a code of ethics that provides a guideline on ethics. The code states what acceptable and what is not. In the absence of a code of ethics, several guiding principles may help determine what is ethical.
One acceptable principle is that an act is moral or ethical if it increases happiness for most people or greatly reduces their misery. A good question to ask oneself before deciding is whether the consequences of their actions will bring joy or sorry to people. Ethical actions tend to make others happy.
when you graduate and find a place to live on your own, do you expect to rent or buy your home? why?
The decision to rent or buy a home depends on various factors such as your financial situation, personal preferences, and long-term goals.
Renting offers flexibility and can be a more affordable option for those who don't have a large down payment or don't want to commit to a specific location for an extended period. Additionally, renting may include some amenities such as maintenance, repairs, and utilities.
On the other hand, buying a home can provide long-term financial benefits, such as building equity and potential appreciation in the property's value. It can also offer greater stability, the ability to make customizations and improvements, and the freedom to do what you want with the property.
Ultimately, the decision to rent or buy a home is a personal one and requires careful consideration of your financial situation, goals, and priorities.
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